ECP is the senior living industry's most trusted all-in-one operating platform — purpose-built for assisted living and memory care since 2004.
ECP — Extended Care Professional, LLC — was founded in 2004 in East Troy, Wisconsin, with a belief that the people who care for seniors deserve software built around them, not handed down from hospital IT systems.
For more than two decades, we've built every feature, every workflow, and every integration around a single question: does this help a caregiver spend more time with a resident? That question has never changed.
Today, ECP is the all-in-one platform for assisted living — combining eMAR, EHR, move-ins, billing, and CRM in a single system that communities can implement in days and staff can learn in hours. More than 8,000 communities across the country rely on ECP every day.
Most senior living software started in skilled nursing or hospital settings and was adapted for assisted living. ECP was never that. We were built for this industry — and we've never needed to adapt.
Extended Care Professional, LLC — Est. 2004Senior living operators have tried the big-box alternatives. Here's why they stay with — and switch to — ECP.
We don't serve skilled nursing facilities, hospitals, or home health agencies. That focus means every feature we build is designed for the specific workflows, regulations, and care models of assisted living and memory care — not adapted from somewhere else.
ECP replaces the disconnected stack of point solutions most communities run — separate eMAR, separate EHR, separate billing, separate CRM. One platform means one log-in, one source of truth, and no more double-entry across disconnected systems.
The average ECP implementation takes days, not the 6–12 month rollouts operators expect from enterprise software. Our onboarding team works alongside yours until you're confident — and stays available long after go-live.
ECP connects directly with more pharmacy partners than any other platform in the category — reducing transcription errors, simplifying refills, and keeping medication management running without manual workarounds. One ECP customer achieved a 0.1% missed medication rate across 13 communities.
Senior living staff are doing some of the most important work in healthcare. Our job is to give them software that respects that — software that's fast, reliable, and built for how they actually work. When the documentation burden goes down, care quality goes up.
Every product decision starts with the resident and caregiver experience. If a feature doesn't make care better, it doesn't make the build.
If it's hard to use, it doesn't help anyone. Every workflow we design should be learnable in hours, not weeks.
We're not a vendor. We're part of your operational team — from implementation through every survey season and software update.
We own outcomes, not just features. When something isn't working for a customer, that's our problem to solve.
Senior living is evolving. Regulations change. Technology advances. Our platform evolves with the industry — so our customers don't have to chase it.
We measure success in care quality and operator outcomes — not just uptime stats. If our customers are winning, we're winning.
We say what we mean and build what we promise. In senior living, trust isn't a marketing word — it's a responsibility.
Deep roots in senior living technology, operations, and customer success.
Everything you need to know about who we are, what we build, and who we serve.
Whether you're evaluating your first platform switch or standardizing operations across a growing portfolio — we'd like to show you what's possible.