ECP Billing — Assisted Living Billing Software

Stop losing revenue to undocumented services.

ECP Billing connects directly to clinical documentation — so when a caregiver documents a service, the charge is captured automatically. No manual reconciliation. No month-end scramble. No revenue left behind.

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Trusted by 8,000+ senior living communities across all 50 states.

Charges — Anderson, Laurie · April 2026

Auto-captured from clinical

Bathing Assistance

Documented 4/1 by K. Thompson

$18.00

Medication Management

Documented 4/1 by J. Martinez

$12.00

Diabetic Meal Monitoring

Documented 4/1 by K. Thompson

$8.00

Level of Care

April base rate

$3,200.00

April charges: $3,238.00 · 3 ancillary + base rate · All auto-captured

Charge Capture

If care is documented, it's billed.

The most common source of revenue leakage in assisted living isn't fraud — it's undocumented services. Caregivers provide care that never gets billed because no one connects the clinical record to the invoice.

ECP closes that loop automatically. When a service is documented in the EHR, the charge triggers in Billing. No manual entry. No month-end reconciliation chase.

Service charges trigger automatically from clinical documentation
Level-of-care billing calculated and applied automatically
Ancillary services captured at the point of care
No manual reconciliation between care delivery and billing
Month-end billing is a confirmation — not a chase

See Charge Capture →

Charges — Anderson, Laurie · April 2026

Auto-captured from clinical

Bathing Assistance

Documented 4/1 by K. Thompson

$18.00

Medication Management

Documented 4/1 by J. Martinez

$12.00

Diabetic Meal Monitoring

Documented 4/1 by K. Thompson

$8.00

Level of Care

April base rate

$3,200.00

April charges: $3,238.00 · 3 ancillary + base rate · All auto-captured

Payment Overview — Evergreen Gardens · April 2026

$142,800

Billed

$128,400

Collected

$14,400

Outstanding

ACH47%

Credit / Debit33%

Check20%

⚠️

3 accounts past due — $6,200 outstanding

Send reminders

Payment Processing

Make it easy to get paid.

Late payments aren't always about unwillingness — they're about friction. ECP gives families every way to pay: ACH, credit card, debit card, or check. All payments tracked in one place, with automated reminders and real-time AR visibility.

Integrated Care Communities increased digital payments by 33% after moving to ECP — ACH and credit card now represent 80% of all payments received.

ACH, credit/debit card, and check all accepted
Automated payment reminders reduce late collections
AR aging tracked in real time — see what's outstanding at a glance
Competitive ACH processing rates
All payments logged automatically — no manual reconciliation

Revenue Capture System

Every dollar of care you deliver — captured, billed, and collected.

ECP Billing isn't just invoicing software. It's the financial close of a connected care delivery loop — from clinical documentation through charge capture to payment collection and general ledger reconciliation.

🩺

Clinical Charge Capture

Documented care automatically triggers billing charges. No manual entry between clinical and billing teams.

📊

Level-of-Care Billing

Tiered care pricing is calculated and billed automatically as resident acuity changes — no manual rate updates.

➕

Ancillary Service Tracking

Add-on services like laundry, transportation, and medication management fees captured at point of care.

💳

Multiple Payment Methods

ACH, credit/debit, and check accepted in one place. Automated reminders reduce late collections.

📋

AR Visibility

Real-time aging reports, outstanding balance tracking, and collection status — no spreadsheet required.

🔗

General Ledger Export

One-click export to QuickBooks, Sage Intacct, and bill.com. Financial systems stay in sync without manual transfer.

Invoicing & Charge Library

Precise invoicing, every month, without starting from scratch.

ECP lets you build a reusable charge library — service items, care levels, and ancillary charges defined once and applied consistently across residents. Invoices generate from real clinical activity, not estimates or manual line items.

Recurring billing templates for routine monthly charges
Customizable charge library — define once, apply consistently
Invoices compatible with standard accounting software
Easy adjustments as care levels or services change
À-la-carte service items for variable or one-time charges

See Invoicing →

Invoice — Anderson, Laurie · April 2026

Base Level of Care (Level 3)

Monthly

$3,200.00

Medication Management Fee

Monthly

$150.00

Bathing Assistance (31 documented instances)

Per service

$558.00

Diabetic Monitoring (31 documented instances)

Per service

$248.00

Total

$4,156.00

General Ledger Sync — Last synced: Today, 8:02 AM

✓

QuickBooks Online

Connected · 47 transactions synced this month

Connected

✓

Sage Intacct

Connected · AR entries auto-posted

Connected

○

bill.com

Not connected · Click to configure

Configure

April billing export: $142,800 · Synced in 1 click

General Ledger & Integrations

One click to your general ledger.

ECP Billing connects directly to your accounting system — so billing data flows to your general ledger without manual export, copy-paste, or data re-entry. Whether you use QuickBooks, Sage Intacct, or bill.com, ECP keeps your financial systems in sync.

QuickBooks Online and Desktop integration
Sage Intacct integration
bill.com integration
One-click GL export — no manual data transfer
Billing and financial data synchronized automatically

Customer Outcomes

What communities on ECP Billing actually see.

75%

Reduction in billing time — from 4 hours to 1 hour per billing cycle

Integrated Care Communities

33%

Increase in digital payments — ACH and credit card now represent 80% of all payments received

Integrated Care Communities

12.4%

Increase in care revenue per resident per day — clinical documentation connected directly to billing charge capture

SAL Management Group

"Speed matters during transitions — but consistency and safety matter even more. This implementation has given us the ability to bring newly acquired communities onto a single clinical platform quickly, without compromising training quality, regulatory oversight, or resident care."

Richard Hutchinson

CEO, Discovery Senior Living

One Connected Platform

Billing is where documented care becomes collected revenue. Everything connects from here.

ECP Billing sits at the end of the connected care delivery loop — receiving clinical documentation from EHR, charge data from eMAR, and resident information from CRM and Move-Ins. Every service delivered flows through to a charge. Every charge flows through to an invoice.

No manual steps between care and revenue.

Explore the Full Platform →

CRM

Lead & Admissions

→

Move-Ins

Onboarding

→

eMAR

Medication Safety

→

EHR

Care Plans

→

Billing

Charge Capture

Clinical documentation captures billable services automatically. Every service delivered flows through to a charge. Every charge flows through to an invoice.

Auto charge capture No revenue leakage Single resident record

Common Questions

Frequently asked questions about ECP Billing.

Assisted living billing software is a system for capturing service charges, generating resident invoices, processing payments, and tracking accounts receivable — all specific to the private-pay AL billing model. Unlike hospital or SNF billing software (which is built around Medicare and insurance claims), AL billing software is designed around monthly private-pay invoices, level-of-care pricing, and ancillary service charges. ECP Billing is built specifically for this model.

When a caregiver documents a service in ECP's EHR — a bathing assist, a medication pass, a monitored meal — that documentation automatically triggers a billing charge in ECP Billing. No one has to manually transfer service records from a clinical system to a billing system. The connection is automatic, which means communities stop losing revenue from services that were delivered but never billed.

ECP Billing accepts ACH, credit card, debit card, and check — all managed within the same system. Automated payment reminders reduce late collections. All payment activity is logged automatically against the resident account. Integrated Care Communities increased their digital payment share by 33% after implementing ECP Billing, with ACH and credit card representing 80% of all payments received.

Yes. ECP Billing integrates with QuickBooks Online, Sage Intacct, and bill.com — so billing data flows to your general ledger with one click, without manual export or data re-entry. Financial teams can close the month faster because billing records are already synchronized with their accounting system.

ECP Billing supports tiered level-of-care pricing — so as a resident's care needs change, their billing rate updates automatically based on the care level documented in the clinical record. Communities don't have to manually adjust billing rates when care assessments change. The clinical-to-billing connection handles it.

ECP Billing was built specifically for the private-pay assisted living billing model — not adapted from a hospital billing system or SNF payment platform. It doesn't support Medicare or Medicaid claims processing, which aren't relevant to most AL operators. That focus means the billing workflows, charge structures, and invoicing formats are designed for how AL communities actually operate.

See how ECP Billing works in a community like yours.

A quick conversation. We'll walk you through the charge capture workflow, how clinical documentation connects to billing, and how ECP simplifies month-end invoicing.

You'll complete your meeting request on the next page — takes under 2 minutes.

Go straight to the form → Explore the Full Platform

8,000+ communities · 100% US-based support · SOC 2 Type II compliant · Purpose-built for assisted living

ECP Billing — Assisted Living Billing Software

Stop losing revenue to undocumented services.

If care is documented, it's billed.

Make it easy to get paid.

Every dollar of care you deliver — captured, billed, and collected.

Precise invoicing, every month, without starting from scratch.

One click to your general ledger.

What communities on ECP Billing actually see.

Billing is where documented care becomes collected revenue. Everything connects from here.

Consistently top-rated by the operators who use us every day.

Frequently asked questions about ECP Billing.

See how ECP Billing works in a community like yours.