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Assisted Living Software | ECP

Built for assisted living. Not retrofitted from somewhere else.

ECP connects medication management, care documentation, occupancy, and billing in one system built from the ground up for how assisted living communities actually work.

Trusted by 8,000+ senior living communities across all 50 states.

Medication Administration — 8:00 AM Pass
MR
Margaret R. — Room 14B
Memory Care · Level 3 · Pharmacy: PharMerica
6 Meds
Morning Medications
Lisinopril 10mg
Oral · With food · Pharmacy verified
8:02 AM
Donepezil 5mg
Oral · Cholinesterase inhibitor
8:03 AM
Metoprolol 25mg
Oral · Check pulse before administering
8:04 AM
Atorvastatin 20mg
Oral · Evening preferred — confirm order
Pending
8,000+
Senior Living Communities
850+
Pharmacy Integration Partners
120,000+
Active Users
All 50
States Served
100%
US-Based Support Team
The problem with most AL software

SNF software doesn't fit assisted living. ECP does.

Most senior living software was designed for skilled nursing facilities, then adapted for AL. That means the wrong workflows, the wrong complexity, and staff spending more time navigating the system than caring for residents.

Software built for the wrong setting
Skilled nursing systems carry hospital-grade complexity that doesn't reflect how AL communities operate. Staff spend time working around the software instead of working with it.
Sales, clinical, and billing don't connect
When occupancy, care, and billing run on separate tools, data gets re-entered, revenue gets missed, and staff do the same work twice. There's no single source of truth for any resident.
Compliance built for the wrong regulator
Assisted living is regulated at the state level — not by CMS. Generic healthcare software built around federal frameworks leaves AL communities managing compliance gaps manually.
What ECP delivers

One platform. Four things it does better than the alternative.

01 — eMAR
Your pharmacy sends the orders. ECP builds the record.
ECP's pharmacy-initiated eMAR means your pharmacy sends medication orders directly into ECP — automatically creating each resident's medication record. No manual transcription. No paper copies. No version of the record that drifts out of sync with what the pharmacy has on file. AI medication safety tools run during every med pass to catch issues before they become errors.
Broadest pharmacy network: 850+ integration partners
02 — EHR
Complete an assessment. ECP builds the care plan.
ECP's assessment tool generates personalized care plans and daily task lists automatically. Clinical records stay consistent across every shift, accessible from any device, and audit-ready when a surveyor walks through the door. State-specific reports and compliance tools are built in for every AL license type.
99% med pass accuracy — Navion Senior Solutions
03 — All-in-One Platform
Clinical, occupancy, and billing in one place — no re-entry.
A lead in CRM flows into Move-Ins, then into clinical, then into billing. Every step in one system. Clinical documentation automatically triggers billing charges. One resident record throughout — no broken handoffs, no duplicate data entry, no revenue lost to undocumented services.
75% reduction in billing time — Integrated Care Communities
04 — 50-State Compliance
Survey-ready documentation, built for your state.
ECP is built around how assisted living is regulated at the state level. State-specific assessments, reports, and compliance tools are included for every AL license type in all 50 states. Automated reminders keep your team ahead of upcoming compliance tasks before they become survey findings.
Compliant in all 50 states across every AL license type
Customer outcomes

Real communities. Real results.

99%
Med pass accuracy across 8.8 million scheduled medications annually
Navion Senior Solutions
35%
Drop in late medications — from 12.3% to 8% in under one year
Navion Senior Solutions
75%
Reduction in billing time — from 4 hours down to 1 hour per cycle
Integrated Care Communities
12.4%
Increase in care revenue per resident per day via more accurate billing
SAL Management Group
58
Communities live across 9 states — full portfolio standardized on ECP
Cedarhurst Senior Living
Read Customer Stories →
One Resident Record — Full Lifecycle
CRM
Lead captured. Profile built. Tour scheduled.
Move-Ins
Digital documents signed. Task list created. No re-entry.
eMAR + EHR
Pharmacy sends orders. Care plan auto-generated.
Billing
Clinical documentation triggers charges. Automatically.
No duplicate entry
Single resident record
Real-time sync
One Connected Platform

Clinical, occupancy, and billing — connected.

When sales, clinical, and billing run on separate tools, someone's always re-entering data that already exists somewhere else. Revenue gets missed. Handoffs break down. Staff do the same work twice.

ECP runs it all in one place. A lead in CRM flows through Move-Ins into clinical — and every service documented in clinical automatically becomes a billing charge. One resident record throughout.

  • CRM to Move-Ins to clinical — no data re-entry at any handoff
  • Billing charges auto-captured from clinical documentation
  • Portfolio-wide visibility for regional and executive teams
  • Role-based access for every level of your organization
Explore the Full Platform →
Integrations

60+ integrations. One connected ecosystem.

ECP fits into the tech stack you already use — pharmacy, billing, workforce management, resident engagement, dining, and more.

850+ Pharmacy Partners
The largest pharmacy integration network in assisted living software. Your pharmacy is almost certainly already connected.
60+ Technology Partners
Spanning workforce management, resident engagement, dining, safety, billing tools, and more — named integrations you already rely on.
REST API, Webhooks & HL7
Custom connections for enterprise operators. REST API, Webhooks, HL7, and CSV support for flexible, secure data exchange.
Named partners
PharMerica
Omnicare
SafelyYou
LifeLoop
Microsoft 365
QuickBooks
Sage Intacct
Power BI
OnShift
+ 51 more
Why purpose-built matters

A lot of software in this space started somewhere else. ECP didn't.

ECP was built for assisted living from the first line of code — not retrofitted from a hospital system or a skilled nursing platform trying to support AL as a secondary use case.

AL-native workflows throughout
Every screen and every process in ECP was designed around how assisted living communities actually operate. The terminology is right. The workflows are right. Staff recognize it immediately.
Simple enough for every staff member
ECP is built around a 3-click philosophy. High staff turnover is the reality in assisted living — a platform your team can learn in hours, not weeks, is a real operational advantage.
Scales from one community to hundreds
The same platform that runs a 30-bed community runs Cedarhurst's 58-community portfolio. You shouldn't need to change platforms as you grow — and with ECP, you don't.
Common questions

Frequently asked questions about ECP's assisted living software.

ECP is an all-in-one platform for assisted living communities. It connects medication management (eMAR), care documentation (EHR), lead and occupancy management (CRM), digital admissions (Move-Ins), and billing in one system. Data flows from sales to clinical to billing automatically — no re-entry between departments, no broken handoffs between systems.
Most assisted living software was built for skilled nursing facilities and adapted for AL. ECP was built specifically for assisted living from the start — the workflows, terminology, and clinical logic match how AL communities actually run. ECP also has the largest pharmacy integration network in assisted living software, with 850+ partners sending medication orders directly into the system. That pharmacy-initiated model is how ECP eliminates manual transcription and reduces medication errors at the source.
ECP connects with 850+ pharmacy partners across all 50 states — the largest pharmacy network in assisted living software. Your pharmacy is almost certainly already on the list. When integrated, your pharmacy sends medication orders directly into ECP, automatically building each resident's medication record without manual entry. If you're not sure whether your pharmacy is connected, ECP's team can confirm during an initial conversation.
ECP is compliant in all 50 states and includes state-specific assessments, reports, and documentation tools for every AL license type. The platform is built around how assisted living is regulated at the state level — not adapted from CMS frameworks designed for skilled nursing. As regulations change, ECP updates the platform. Automated reminders keep your team ahead of compliance tasks before they become survey findings.
Yes. ECP scales from a single community to large regional and national portfolios. Cedarhurst Senior Living runs 58 communities across 9 states on ECP. SAL Management Group deployed 19 communities in under one week. Business Intelligence dashboards give regional and executive teams real-time visibility across every site, with standardized workflows keeping things consistent from community to community.

See how ECP works in a community like yours.

A quick conversation. No obligation. We'll walk you through the medication workflow, care documentation, and how the full platform fits your team's day.

You'll complete your meeting request on the next page — takes under 2 minutes.

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850+ pharmacy partners  ·  8,000+ communities  ·  100% US-based support  ·  SOC 2 Type II compliant