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Customer Stories

Real operators. Real results.

From single-site communities to the largest portfolio operators in the nation — see how 8,000+ senior living communities run better on ECP.

8,000+
Communities nationwide
All 50
States represented
12+
Published customer stories
Featured Partnership
Flagship ECP × Discovery Senior Living

264 Communities. 34 States.
Under 10 Months.

The largest privately held senior living operator in the US standardized clinical operations across their entire portfolio — and set a new benchmark for what enterprise-scale implementation looks like in senior living.

eMAR EHR Enterprise Multi-Site
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264
Communities live on ECP
<10
Days to go-live per community
0.2%
Missed medication rate across portfolio
Featured Story
Navion Senior Solutions
eMAR EHR Multi-Site
Built for Scale: How Navion Standardized Clinical Operations Across 50+ Communities with ECP
Key result: 0.1% missed medication rate — 50x better than the <5% industry benchmark
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Featured Story
Priority Life Care
eMAR EHR Enterprise
How the 28th Largest Senior Living Operator in the Nation Unified Clinical Operations with ECP
Story coming soon — stats pending client review
Coming soon
Filter by
Integrated Care Communities
FPO
Billing
Cutting Billing Time by 75% with ECP Billing and Payment Processing
75% reduction in billing time
Story page coming soon
Cedarhurst Senior Living
FPO
eMAREHREnterprise
Cedarhurst Senior Living implements ECP across nearly 60 communities
60 communities standardized on one platform
Story page coming soon
SAL Management Group
FPO
eMAREHR
ECP Brings SAL Management Group Live in Under a Week
Full implementation completed in under 7 days
Story page coming soon
Senior Solutions Management Group
FPO
EHR
Implementing ECP EHR at Newly Acquired Locations — Consistently and Fast
Standardized EHR across every acquisition
Story page coming soon
Stellar Senior Living
FPO
EHReMAR
Quick Transition of EHR Platforms after New Acquisitions
Seamless EHR migration with zero care disruption
Story page coming soon
Compass Senior Living
FPO
EHR
Improving Compliance with Charting, Documentation, and Incident Reporting
Audit-ready documentation across all communities
Story page coming soon
Creative Community Living Services
FPO
EHR
Improving Quality of Care through Assessments and Reports
Better resident outcomes through consistent assessments
Story page coming soon
The Cottages Senior Living
FPO
eMAREHR
Enhancing Efficiency and Accessibility with ECP
Faster documentation, more time with residents
Story page coming soon
Koru Health
FPO
eMAREHR
Focus on Responsive Support and a User-Friendly System
High staff adoption driven by intuitive design
Story page coming soon
Germantown Plantation
FPO
EHRCRM
Increasing Staff Engagement with Residents Through Better Tools
More time at bedside, less time on documentation
Story page coming soon

Want to be the next success story?

See how ECP can help your community — or your entire portfolio — run better.

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SOC 2 Compliant · 100% US-based support · 8,000+ communities nationwide