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IDD Software | ECP

IDD care is different. Your software should be too.

ECP gives intellectual and developmental disability providers the tools to manage person-centered care plans, medication administration, behavior documentation, and compliance — in one platform built around how IDD homes actually operate, not how nursing homes do.

Trusted by 8,000+ senior living and residential care communities across all 50 states.

Individual Care Record
TM
Thomas M. — Home 4B
IDD · Support Level 3
Active Plan
Key Indicators
Non-verbal Diabetic Elopement Risk
Today's Schedule
Morning ADLs complete
8:15 AM
Medication pass — 3 meds
8:20 AM
Afternoon activity — Art group
2:00 PM
Evening IADLs
5:30 PM
8,000+
Communities
850+
Pharmacy Partners
120,000+
Active Users
All 50
States
100%
US Support
What IDD providers deal with

Most software forces IDD providers to adapt tools designed for older adults.

IDD care is person-centered, goal-oriented, and built around individual support plans — not medical nursing care. Software designed for assisted living or skilled nursing doesn't reflect how IDD providers work, what their staff do, or what their individuals need.

Clinical tools built for the wrong population
Software designed for older adults with medical needs doesn't map to IDD workflows. The terminology is wrong, the care plan structure is wrong, and the documentation framework assumes a clinical nursing model that doesn't exist in most IDD homes.
Behavioral needs without behavioral tools
Behavior documentation in most senior living platforms is an afterthought. IDD providers need incident tracking, root cause investigation, intervention planning, and behavioral trend analysis built into the daily workflow — not added as a module later.
DSP staff who aren't clinical nurses
Direct support professionals (DSPs) deliver the care in most IDD homes. Software that assumes clinical training creates documentation gaps and medication errors in settings where DSPs need simple, guided workflows — not clinical charting systems.
What ECP covers

The documentation and care tools IDD providers need.

01 — Person-Centered Care Plans
Person-Centered Care Plans
Build care plans around each individual's goals, activities of daily living, and support schedules — not medical templates. The care planning engine auto-generates plans and daily task lists from assessment responses.
  • ADLs and IADLs built into the care planning framework
  • Individual scheduling with real-time status tracking
  • Goal documentation and outcome tracking
  • Customizable templates or build your own from scratch
02 — Medication Management + eMAR
Medication Management + eMAR
Safe medication administration for individuals with complex orders — including psychotropics and controlled substances. Automated prompts guide DSPs through each medication step without clinical training.
  • Automated psychotropic and controlled substance identification
  • Pharmacy order sync in real time — 850+ pharmacy partners
  • Refill request automation before quantities run low
  • Key indicators at point of care: non-verbal flags, dietary restrictions, behavioral triggers
03 — Behavior Tracking & Incident Documentation
Behavior Tracking & Incident Documentation
Document behaviors and incidents as they occur. Investigate root causes. Link follow-up tasks and interventions directly to the individual's care plan so responses are consistent across all staff and shifts.
  • Incident reporting with structured, fact-based documentation
  • Root cause investigation and targeted intervention planning
  • Scheduled follow-up tasks tied to the individual's care plan
  • Behavioral trend analysis across the portfolio
04 — Staff Management & Multi-Site Access
Staff Management & Multi-Site Access
Role-based access replicates each employee's workflow. Staff toggle between locations without logging out. Deactivate staff instantly when turnover occurs — access removed with one click.
  • Granular access controls by role and location
  • Multi-site toggle — one login across all homes
  • Instant staff deactivation for turnover management
  • Real-time visibility at community, state, or portfolio level
Trusted across care settings

IDD providers running on ECP.

8,000+
Care communities across all 50 states trust ECP — including IDD provider agencies managing single homes and multi-site portfolios.
850+
Pharmacy partners connected — medication orders flow directly from your pharmacy into ECP, no manual entry required.
120,000+
Active users across the ECP platform.
100%
US-based support team — available when your team needs them.
Read Customer Stories →
One Individual Record — Full Lifecycle
CRM
Inquiry captured. Profile started. Home placement planned.
Move-Ins
Documents signed. Individual file created. No re-entry.
eMAR + EHR
Pharmacy sends orders. Care plan auto-generated.
Billing
Services documented trigger charges. Automatically.
No duplicate entry
Single individual record
Real-time sync
One Connected Platform

One individual record. One login. Every home in the portfolio.

For IDD provider agencies managing multiple homes across a state or region, ECP centralizes everything — care plans, medication records, behavior documentation, and compliance reporting — in one platform. Staff see only what they need. Leadership sees everything.

  • Individual care records centralized across all locations
  • Role-based access for DSPs, home managers, and agency administrators
  • Portfolio-level compliance and medication dashboards
  • Toggle between homes without logging out
Explore the Full Platform →
Integrations

60+ integrations. One connected ecosystem.

ECP connects with pharmacy, billing, and operational tools across the residential care ecosystem.

850+ Pharmacy Partners
The largest pharmacy integration network in residential care software. Your pharmacy is almost certainly already connected.
60+ Technology Partners
Spanning billing, workforce management, resident engagement, safety, and more — named integrations across the residential care ecosystem.
REST API, Webhooks & HL7
Custom connections for enterprise operators. REST API, Webhooks, HL7, and CSV support for flexible, secure data exchange.
Named partners
PharMerica
Omnicare
SafelyYou
LifeLoop
Microsoft 365
QuickBooks
Sage Intacct
Power BI
OnShift
+ 51 more
Built for this. Not adapted from something else.

ECP wasn't built for nursing homes. It works for IDD because it wasn't.

ECP was built for residential care settings — not acute care, not hospital discharge planning, not skilled nursing. That means the workflows are simpler, the documentation model is more flexible, and the clinical overhead is appropriate for settings where DSPs, not nurses, are delivering care.

Person-centered language throughout
ECP uses terminology that matches how IDD providers actually work. Care plans are built around the individual's goals and schedule — not clinical nursing assessments designed for a different population.
Simple enough for DSP staff
The 3-click philosophy applies in IDD just as much as assisted living. New direct support staff can learn ECP quickly — which matters in a setting with high turnover and complex individual needs.
Multi-site designed for provider agencies
ECP is built for agencies managing many homes across a state or region. One login, one platform, full portfolio visibility — with role-based access to keep each home's data appropriately separate.
Common questions

Frequently asked questions about ECP's IDD software.

Yes. ECP is used by IDD provider agencies operating group homes and residential care settings for individuals with intellectual and developmental disabilities. The platform supports person-centered care plans built around ADLs and individual goals, medication management with pharmacy integration, behavior documentation and incident tracking, and state compliance tools — in one system designed for residential care, not nursing home workflows.
Yes. ECP's care planning engine builds individual support plans from assessment responses — including ADLs, IADLs, scheduling, and goal tracking. Care plans generate daily task lists automatically. Staff can see where each individual is at any point in the day. Templates are customizable — you can use ECP's pre-built frameworks or build your own to match your agency's ISP format.
ECP includes structured incident reporting with fact-based documentation fields, root cause investigation, and intervention planning. Follow-up tasks and interventions are linked directly to the individual's care plan — so behavioral responses are consistent across staff and shifts. Behavioral trends are visible at the individual, home, and portfolio level.
Yes. ECP automatically identifies psychotropic medications and controlled substances in every order and prompts appropriate documentation. Guided prompts walk DSP staff through each medication administration step — no clinical background required. ECP integrates with 850+ pharmacy partners, and medication orders sync directly from your pharmacy into ECP in real time. Refill requests are automated before quantities run low.
Yes. ECP is built for agencies managing multiple homes across a region. Staff toggle between locations with one login — no repeated sign-in. Agency administrators have portfolio-level visibility into care documentation, medication records, compliance status, and behavioral trends across every home. Role-based access keeps each home's data visible to the right people.

See how ECP works for an IDD provider like yours.

A quick conversation. No obligation. We'll walk you through the care plan workflow, medication management, and how the platform fits your agency's operations.

You'll complete your meeting request on the next page — takes under 2 minutes.

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850+ pharmacy partners  ·  8,000+ communities  ·  100% US-based support  ·  SOC 2 Type II compliant