Software for Assisted Living Owners & Operators | ECP

Run every community like your best community.

ECP gives owners and operators portfolio-wide dashboards, standardized clinical workflows, and the financial visibility to manage communities at any scale. One platform from the first site to the hundredth.

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Trusted by owners and operators at 8,000+ senior living communities across all 50 states.

Portfolio Overview — Live

Communities

86%

Avg Occupancy

Active Alerts

Community Occupancy Med Pass Alerts

Sunrise AL

Assisted Living · 52 beds

94%

✓ Done

None

Lakeside MC

Memory Care · 38 beds

87%

⚠ 2 Late

1 incident

Hillcrest AL

Assisted Living · 64 beds

78%

✓ Done

2 compliance

The operator's problem

You can't fix what you can't see across your portfolio.

Running multiple communities on disconnected systems means your best practices stay local, your problems stay hidden, and your leadership team spends more time pulling data than acting on it.

No portfolio-wide visibility

When each community runs its own reports and its own processes, you don't have a real-time view of the portfolio. Occupancy dips, compliance gaps, and clinical incidents surface in weekly calls — not dashboards. You're always a step behind.

Inconsistent workflows across communities

When staff move between communities or you acquire a new site, inconsistent systems and processes create onboarding friction and quality variance. Your best community's workflows stay there. The others make do with what they have.

Revenue leaking through documentation gaps

Services delivered but not documented don't get billed. Billing errors and undocumented care services are common in communities using disconnected clinical and billing tools. The revenue is there — it's just not getting captured.

Compliance risk you don't know about

Regulatory requirements vary by state and license type. Tracking compliance deadlines across multiple communities in multiple states manually creates exposure. A missed assessment renewal or late care plan review can become a survey finding across sites.

What ECP gives owners and operators

Portfolio visibility. Standardized operations. Captured revenue.

01 — Portfolio Dashboard

Every community. One screen. Right now.

ECP's portfolio dashboard gives owners and regional operators a real-time view across every community — occupancy, med pass completion, compliance status, open alerts, and financial performance. Drill into any site for detail. No report-pulling, no weekly call required to understand what's happening.

Real-time across every site in your portfolio

02 — Standardized Workflows

Your best practices, deployed everywhere.

When your entire portfolio runs on ECP, every community follows the same clinical workflows, the same documentation standards, and the same compliance processes. Staff who transfer between communities don't need retraining. New acquisitions get standardized fast. Your best community's model becomes the model.

19 communities deployed in under one week — SAL Management Group

03 — Revenue Capture

Clinical documentation triggers billing. Automatically.

In ECP, services documented in the clinical record automatically generate billing charges — no manual re-entry, no undocumented services slipping through. Charge capture is systematic and consistent across every community. What was delivered gets billed. Revenue that was invisible becomes visible.

12.4% increase in care revenue per resident per day — SAL Management Group

04 — 50-State Compliance

Compliance tools for every state in your footprint.

ECP is built around how assisted living is regulated at the state level — not adapted from CMS frameworks. State-specific assessments, reports, and compliance tools are included for every AL license type in all 50 states. Automated alerts track deadlines across your portfolio so nothing falls through the cracks when you're managing multiple states.

Compliant in all 50 states across every AL license type

Operator outcomes

Portfolios built on ECP perform differently.

Communities standardized on ECP across 9 states — full portfolio visibility in one platform

Cedarhurst Senior Living

12.4%

Increase in care revenue per resident per day via more accurate billing and charge capture

SAL Management Group

75%

Reduction in billing time — from 4 hours to 1 hour per billing cycle

Integrated Care Communities

Communities deployed in under one week — standardized workflows, minimal disruption

SAL Management Group

99%

Med pass accuracy across 8.8M scheduled medications annually — portfolio-wide standard

Navion Senior Solutions

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One Platform — Every Community in Your Portfolio

Community 1

→

Same workflows. Same compliance tools. Same clinical standards.

Community 2

→

New acquisition. Deployed in days. Staff trained immediately.

Community N

→

Same platform at every scale — 1 site or 264.

Portfolio View

→

Owner sees everything. One dashboard. Real time.

Standardized workflows

Portfolio dashboard

Fast deployment

Built to Scale

The same platform that runs one community runs a portfolio of hundreds.

Most operators piece together software as they grow — one tool at one community, a different system at the next acquisition, a spreadsheet for the ones in between. ECP eliminates that entirely.

Discovery Senior Living runs 264 communities on ECP. Cedarhurst runs 58 across 9 states. SAL Management Group standardized 19 communities in under a week. The same platform scales from a 30-bed standalone to a national portfolio — without changing systems.

Portfolio-wide dashboard with real-time visibility across every site
Standardized clinical and billing workflows from day one
New community deployments in days, not months
Business Intelligence tools for enterprise-grade portfolio analytics

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Built for operators, not just communities

ECP is the only platform purpose-built for assisted living that scales from a single site to a national portfolio.

Most software is designed for the community administrator. ECP is designed for both — the community and the operator running it.

Fast implementation

SAL Management Group deployed 19 communities in under one week. ECP's US-based implementation team has a playbook for multi-site rollouts and a track record of getting communities live without disrupting operations.

Acquisition-ready

When you acquire a new community, the fastest path to standardized operations is getting it on ECP. New communities join an existing infrastructure — same platform, same integrations, same pharmacy network, same reporting.

The largest pharmacy network in AL

ECP's 850+ pharmacy integration partners means every community in your portfolio — regardless of which pharmacy they use — connects to a verified, real-time medication record. Standardize med management across the entire portfolio.

Common questions

Questions from assisted living owners and operators about ECP.

ECP gives multi-community operators a portfolio dashboard with real-time visibility across every site — occupancy, med pass completion, compliance status, open alerts, and clinical and financial performance. Standardized workflows run at every community, so operators aren't managing different processes at different sites. Regional and executive users get cross-community visibility while community-level staff see what's relevant to their role. ECP currently supports operators ranging from two-community independents to Discovery Senior Living's 264-community national portfolio.

SAL Management Group deployed 19 communities in under one week. ECP's US-based implementation team has a structured multi-site rollout playbook that gets communities live without disrupting operations. The exact timeline depends on community count, existing system complexity, and pharmacy integration status — but ECP is built for fast deployment, not months-long enterprise implementation projects. Your ECP account team can provide a realistic timeline based on your portfolio.

ECP's portfolio dashboard gives owners and regional operators a real-time view of every community in their portfolio. This includes occupancy rates, medication pass completion status, compliance deadline tracking, open incident alerts, documentation gaps, and financial performance. Operators can see a portfolio summary at a glance or drill into any community for site-specific detail. The dashboard updates in real time — no report scheduling, no manual data pulls from individual communities.

In ECP, services documented in the clinical record automatically generate billing charges — there's no manual re-entry step where services get missed. Care level changes documented by clinical staff update billing automatically. SAL Management Group saw a 12.4% increase in care revenue per resident per day after switching to ECP, primarily through more consistent charge capture from clinical documentation. Integrated Care Communities reduced billing time by 75% — from 4 hours to 1 hour per billing cycle — by eliminating the manual reconciliation between clinical and billing systems.

Yes. ECP is built around how assisted living is regulated at the state level — not adapted from federal CMS frameworks. State-specific assessments, reports, and compliance tools are built in for every AL license type in all 50 states. For portfolio operators with communities across multiple states, ECP tracks the relevant compliance requirements for each community separately and alerts the appropriate staff before deadlines pass. You don't need different software for different states.

See how ECP runs a portfolio like yours.

A quick conversation walks through the portfolio dashboard, multi-site deployment, and how ECP standardizes operations across communities at any scale.

You'll complete your meeting request on the next page — takes under 2 minutes.

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850+ pharmacy partners · 8,000+ communities · 100% US-based support · SOC 2 Type II compliant