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Memory Care Software | ECP

Memory care residents are the most complex in senior living. ECP was built for that.

ECP connects pharmacy-initiated medication management, behavior documentation, dementia-specific care plans, and clinical oversight in one platform — built around the real workflows of memory care, not adapted from somewhere else.

Trusted by 8,000+ senior living communities across all 50 states.

Memory Care — Resident Record
MT
Margaret T. — Room 22A
Memory Care · Level 4 · Dementia · Omnicare
High Acuity
Key Indicators
⚠ Wandering Risk
⚠ Fall Risk
Anticoagulant Therapy
Today's Documentation
Morning med pass complete
8:04 AM
Behavior check — Calm, no incidents
9:30 AM
Afternoon wellness check
Due 2:00 PM
Care plan reviewed & updated
Today
8,000+
Communities
850+
Pharmacy Partners
120,000+
Active Users
All 50
States
100%
US Support
What most software gets wrong about memory care

Memory care isn't just assisted living with locked doors.

Most platforms treat memory care as a variant of assisted living. The workflows, the documentation, and the safety tooling don't reflect how memory care actually operates — and that gap shows up in med pass accuracy, behavior documentation, and survey readiness.

Medication complexity without the right tools
Memory care residents average more medications, more PRNs for behavioral symptoms, and more complex administration requirements. Software not designed for this creates transcription errors, missed PRNs, and documentation gaps.
Behavior documentation that doesn't follow the resident
When incident reports aren't linked to care plans, staff record what happened but interventions don't follow. Patterns go unrecognized. Surveyors find the same behavior documented thirty times with no documented response.
High turnover meets high complexity
Memory care staff are asked to deliver complex clinical care with the highest turnover rate in senior living. If your software takes weeks to learn, new staff become a compliance risk on day one.
What ECP covers

The clinical and operational tools memory care communities actually need.

01 — eMAR + Pharmacy Network
eMAR + Pharmacy Network
The largest pharmacy network in senior living software. 850+ partners send medication orders directly into ECP — critical for memory care residents on complex, frequently-changing medication regimens.
  • Pharmacy-initiated orders eliminate transcription errors at the source
  • PRN tracking with follow-up documentation built in
  • Controlled substance and psychotropic med oversight
  • 850+ pharmacy integration partners
02 — Behavior Tracking & Incident Documentation
Behavior Tracking & Incident Documentation
Document behaviors as they occur. ECP connects incident reports directly to care plans — so when a behavior pattern emerges, the intervention follows the resident automatically.
  • Behavior documentation linked to care plan interventions
  • Incident reporting with trend analysis
  • Key indicators visible from any screen: wandering risk, fall risk, dietary restrictions
  • Daily behavior task lists generated from assessments
03 — Dementia-Specific Care Plans
Dementia-Specific Care Plans
State-specific assessments with memory care logic built in. Care plans are auto-generated from assessment responses — the plan reflects the resident's actual needs, not a template someone filled in manually.
  • Memory care assessment templates for every state
  • Auto-generated care plans from assessment responses
  • Daily task lists tied to individual resident needs
  • Survey-ready documentation by default
04 — Oversight & Reporting
Oversight & Reporting
ECP gives clinical leaders and operators real-time visibility into medication administration, behavior trends, and documentation compliance — across one community or a full portfolio.
  • Overdue and not-charted meds surfaced immediately
  • Behavioral trend reports for clinical review
  • Audit-ready documentation for state surveys
  • Portfolio-wide visibility for regional clinical directors
Real results, real communities

What communities on ECP report.

99%
Med pass accuracy across 8.8 million scheduled medications annually
"Our nurses spend time with residents, not faxing pharmacies."
Navion Senior Solutions
35%
Drop in late medications — from 12.3% down to 8% — in under one year
Navion Senior Solutions
58
Communities across 9 states on ECP — full portfolio standardized
Cedarhurst Senior Living
12.4%
Increase in care revenue · 19 communities live in 1 week
SAL Management Group
Read Customer Stories →
One Resident Record — Full Lifecycle
CRM
Lead captured. Profile built. Tour scheduled.
Move-Ins
Digital documents signed. Task list created. No re-entry.
eMAR + EHR
Pharmacy sends orders. Care plan auto-generated.
Billing
Clinical documentation triggers charges. Automatically.
No duplicate entry
Single resident record
Real-time sync
One Connected Platform

Memory care, AL, and IL — one resident record across your whole campus.

When a memory care resident's needs change, or when a campus runs IL, AL, and memory care under one roof, data shouldn't have to move between systems. ECP runs every care level on the same platform — one resident record from admission through care, with no re-entry between departments.

  • CRM to Move-Ins to clinical — no data re-entry at any handoff
  • Billing charges auto-captured from clinical documentation
  • Mixed-campus support: IL, AL, and memory care on one platform
  • Portfolio-wide visibility for regional and executive teams
Explore the Full Platform →
Integrations

60+ integrations. One connected ecosystem.

ECP fits into the tech stack you already use — pharmacy, billing, workforce management, resident engagement, and more.

850+ Pharmacy Partners
The largest pharmacy integration network in assisted living software. Your pharmacy is almost certainly already connected.
60+ Technology Partners
Spanning workforce management, resident engagement, dining, safety, billing tools, and more — named integrations you already rely on.
REST API, Webhooks & HL7
Custom connections for enterprise operators. REST API, Webhooks, HL7, and CSV support for flexible, secure data exchange.
Named partners
PharMerica
Omnicare
SafelyYou
LifeLoop
Microsoft 365
QuickBooks
Sage Intacct
Power BI
OnShift
+ 51 more
Why purpose-built matters

A lot of memory care software was adapted from something else. ECP wasn't.

ECP was built for assisted living and memory care from the start — not adapted from a hospital system or a skilled nursing platform. Memory care-specific workflows, terminology, and clinical logic are built into the core of the product, not bolted on.

Simple enough for every staff member
A 3-click philosophy in a setting with high turnover and high complexity. New staff can learn ECP in hours — not weeks — which matters when you're onboarding frequently and can't afford a compliance gap during training.
Behavior tracking built into the workflow
Behavior documentation isn't a separate module. It's embedded into daily tasks, incident reporting, and care plan management — so documentation happens naturally as part of the shift, not as a separate charting step at the end.
Scales from one community to a full portfolio
The same platform runs a 20-bed memory care unit and Cedarhurst's 58-community portfolio. You don't change platforms as you grow.
Common questions

Frequently asked questions about ECP's memory care software.

ECP includes dementia-specific care plan templates, behavior tracking linked to care plan interventions, key indicator flags for wandering risk, fall risk, and dietary restrictions, PRN tracking with follow-up documentation, and pharmacy-initiated medication management for complex medication regimens. These aren't add-ons — they're built into the core clinical workflow.
ECP uses a pharmacy-initiated model — your pharmacy sends medication orders directly into ECP, automatically building each resident's medication record. For memory care residents with complex, frequently-changing medication regimens, this eliminates manual transcription and keeps the MAR accurate. ECP integrates with 850+ pharmacy partners — the largest network in assisted living software.
Yes. ECP documents behaviors as they occur and connects those incident reports directly to care plan interventions. When a behavioral pattern emerges, ECP surfaces the trend so clinical staff can update interventions proactively. Behavior documentation is built into daily task lists — not a separate charting step.
Yes. ECP runs assisted living, memory care, and independent living on the same platform. For operators running mixed campuses or multi-site portfolios, one resident record follows the person across care levels — without re-entry, system migrations, or data handoffs between platforms. Cedarhurst Senior Living runs 58 communities across 9 states on ECP, including mixed-care campuses.
ECP includes state-specific assessments for every AL and memory care license type, with care plans auto-generated from assessment responses. Compliance reminders keep clinical staff ahead of review cycles. The complete clinical record — medications, behaviors, incidents, care plan updates — is audit-ready by default.

See how ECP works in a memory care community like yours.

A quick conversation. No obligation. We'll walk you through the medication workflow, behavior documentation, and how the full platform fits your clinical team's day.

You'll complete your meeting request on the next page — takes under 2 minutes.

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850+ pharmacy partners  ·  8,000+ communities  ·  100% US-based support  ·  SOC 2 Type II compliant