Awards & Recognition
Consistently top-rated by the operators who use us every day.
ECP brings together five core modules — CRM, Move-Ins, eMAR, EHR, and Billing — in one connected system built specifically for assisted living. Every module shares a single resident record. Data flows from sales through clinical through billing without re-entry, without gaps. Business Intelligence adds enterprise reporting for portfolio operators.
Trusted by 8,000+ senior living communities across all 50 states.
Most senior living operators run on a patchwork of disconnected tools. Data lives in one place, clinical in another, billing in a third — and staff re-enter the same resident information at every handoff. ECP eliminates that. One system, one record, designed from the ground up for how assisted living actually operates.
ECP's CRM is built for senior living sales cycles — not adapted from a generic business tool. Every lead, tour, and follow-up tracked in one place, with pipeline stages and workflows designed for how AL admissions actually work.
When a prospect commits, their profile moves directly into Move-Ins. No re-entry. No lost information at the handoff from sales to clinical.
Move-Ins replaces the paper packet with a digital admissions workflow that families can complete before arrival. Documents, e-signatures, and departmental tasks — all tracked in one place, all visible to every team that needs to be ready.
When move-in is complete, the resident's clinical record, medication profile, and care plan are active before the first shift starts. Nothing falls through the cracks at the handoff from admissions to care.
ECP's eMAR is pharmacy-initiated — your pharmacy sends orders directly into ECP, automatically building each resident's medication record before your team ever touches the med cart. No manual transcription. No entry errors at the source.
With 850+ pharmacy integration partners, ECP has the broadest pharmacy network in assisted living software. AI-powered medication safety tools are active across 8,000+ communities today.
Complete a resident assessment in ECP and the care plan generates automatically — pulling directly from assessment responses. Care tasks populate on staff schedules. Nothing built separately. No duplicate entry between assessment and care planning.
ECP's EHR was built for assisted living workflows — not adapted from a hospital or skilled nursing system. The difference shows in every step your clinical team takes.
Because Billing lives in the same platform as clinical documentation, services your team documents in care notes automatically trigger billing charges. No manual reconciliation between care and finance. No revenue lost to undocumented services.
Level-of-care billing, ancillary charges, ACH and credit card payments, and AR reporting — all connected to the clinical record that's already being maintained.
ECP's Business Intelligence add-on gives regional leadership and ownership groups a real-time view of clinical, operational, and financial performance across every community in the portfolio — without waiting for reports to be assembled or spreadsheets to be compiled.
Because BI is built on ECP's unified data model, dashboards reflect actual operational data in real time. Not exports. Not last week's numbers.
ECP's Integration Hub connects with 60+ named technology partners across pharmacy, billing, workforce, resident engagement, dining, safety, and more. ECP fits into the stack operators already run — without forcing a full replacement.
A quick conversation. We'll walk you through how ECP connects every step of the resident journey — from first inquiry to ongoing care — and show you what it looks like for a community like yours.
You'll complete your meeting request on the next page — takes under 2 minutes.