ECP Move-Ins — Digital Resident Admissions Software for Assisted Living

Move-in software for assisted living is a digital tool that manages the admissions onboarding process — from sending document packets to capturing e-signatures to coordinating tasks across departments. It replaces the physical paperwork stack with a digital workflow that families can complete from home and staff can track in real time. In assisted living, a smooth move-in process sets the tone for the entire resident relationship — and ensures the clinical team has what they need from day one.

When the Move-Ins process is complete, the resident's clinical profile is automatically created in ECP's EHR — pre-populated with information already collected during admissions. The level-of-care assessment feeds into the care plan. The pharmacy integration initiates, building the medication record in eMAR before the first shift. No one on the care team has to re-enter resident information that admissions already collected.

Yes. ECP Move-Ins sends the full document packet digitally — families can complete, review, and sign from any device without requiring an in-person appointment. E-signatures are legally compliant and stored securely in the resident record. This reduces the document burden on move-in day and gives families time to review paperwork thoughtfully rather than under time pressure.

ECP Move-Ins is designed to work as part of the full ECP platform — receiving prospect data from ECP CRM and passing clinical data forward to EHR and eMAR. It can also be configured alongside a third-party CRM. ECP's implementation team works with each operator to configure the right integration setup.

Yes. ECP Move-Ins is fully configurable — add steps, remove what you don't use, rename tasks to match your terminology, and set required vs. optional documents. Workflows can be configured by community or division, so a memory care community can have a different process than an assisted living community in the same portfolio, without needing IT support to make adjustments.

By moving document collection and signature capture to a digital workflow families can complete independently, ECP reduces the time admissions staff spend chasing paperwork, scheduling in-person signing sessions, and manually filing documents. Task assignments across departments are automated — clinical leaders and care coordinators are notified and given their move-in tasks without requiring manual handoffs from admissions.